Who is responsible for your data
SnapShelf Studio is operated by SNAPSHELF LTD, a company of type LTD, with its legal address at Office 9496, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX, and company number 17089745. SNAPSHELF LTD is the controller of the personal data described in this policy. You can contact us at help@snapshelfstudio.com.
Data we collect
We collect the information you give us when you place an order or contact us, such as your name, email address and billing details, together with information about your order. We also collect limited technical data, such as device type, browser and pages visited, to keep the website secure and working properly.
How we use your data
We use your data to process payments, deliver your eBooks by email or download link, provide customer support, prevent fraud and comply with legal obligations. With your consent, where required, we may also send you news about SnapShelf Studio, and you can unsubscribe at any time.
Sharing your data
We share data only with trusted providers who help us run the store, such as payment processors, email delivery services and hosting providers, and only as needed for them to perform their services. We do not sell your personal data.
Retention and security
We keep your data only for as long as needed for the purposes above or as required by law, for example for accounting purposes. We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse.
Your rights
Depending on the law that applies to you, you may have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to request a copy of your data. To exercise these rights, write to help@snapshelfstudio.com. You may also complain to the data protection authority in your country.